You’ve got questions and we’ve got answers! Browse through our frequently asked questions to find the answer that you may be looking for.<\/p>\r\n\r\n
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<\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”How will COVID-19 affect my order?”]\r\n
Due to the unprecedented nature of COVID-19, we have had to unfortunately slow down the production and fulfillment of orders in order to remain safe. With this being said, order times have extended and depending on the item, drastically extended. If you have an order and would like an update you can contact us through our contact form or email.<\/p>\r\n[\/vc_toggle][vc_toggle title=”Where are your products shipped from?”]\r\n
We ship from 3 warehouses around the US. With multiple shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.<\/p>\r\n[\/vc_toggle][vc_toggle title=”How can I pay for my order?”]\r\n
STLA Merch currently accepts Visa, MasterCard, Discover, and American Express. We also accept payments via Apple Pay, Google Pay, and PayPal.<\/p>\r\n[\/vc_toggle][vc_toggle title=”How long will it take me to get my order?”]\r\n
For standard shipping, you should receive your order within 4-5 business days after fulfillment.<\/p>\r\n[\/vc_toggle][vc_toggle title=”Can I cancel or change my order?”]\r\n
Yes, you may cancel or amend your order before it is processed which typically ranges from 1-3 business days.<\/p>\r\n
<\/p>\r\n[\/vc_toggle][vc_toggle title=”Can you ship internationally or process international credit cards?”]\r\n
Yes, we do offer international shipping and can accept major credit cards from outside of the United States.<\/p>\r\n[\/vc_toggle][vc_toggle title=”Do you accept returns or exchanges?”]\r\n