You’ve got questions and we’ve got answers! Browse through our frequently asked questions to find the answer that you may be looking for.
We ship from 3 warehouses around the US. With multiple shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.
STLA Merch currently accepts Visa, MasterCard, Discover, and American Express. We also accept payments via Apple Pay, Google Pay, and PayPal.
For standard shipping, you should receive your order within 4-5 business days.
We begin processing orders as soon as they are placed, for this reason, we are unable to cancel or make changes to orders.
Yes, we do offer international shipping and can accept credit cards from outside of the United States.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at email@example.com with details of the product and the defect.
Have no fear, it’s on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouse locations. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.
Product sizing varies between different brands and styles. All product size information can be found at the bottom of each product detail page.